2024 Bridgend council social services complaints

Bridgend council social services complaints

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August undefined, 2024

WebPlease tell us if you wish to make your complaint in Welsh. Make your social services complaint online Contact Complaints Team Social Services and Wellbeing Directorate … WebApr 14, 2024 · Ian Williams (Ind, Oldcastle) asked for an update on what measures were being taken by Bridgend Council to deal with derelict buildings in Bridgend town …

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WebSocial services complaints . If you are unhappy about the service you have received or you want to make a complaint on behalf of someone else, please contact social services. If you need help to make a complaint, or to represent someone who does, please contact the complaints team. Please tell us if you wish to make your complaint in Welsh. WebApr 13, 2024 · PR-1097763. Randstad are proud to be partnering with Bridgend County Borough Council to recruit a Qualified Social Worker to join a very well established DoLS Team. These are full time roles with Bridgend County Borough Council offering a degree of flexibility on working patterns. There is also the opportunity to work on a hybrid basis … connect laptop to lg tv

Concerns and formal complaints policy - Bridgend CBC

WebIn order to make a complaint you will need to provide your name, address, contact telephone number and the address of where the noise is happening. Complainants details are kept confidential. We require your contact details so that Officers can contact you to discuss your complaint in further detail. WebThey will usually want to know if your complaint has been considered under the Council's Complaints Policy first, before starting an investigation. So please try our complaints procedure first. The address for the Ombudsman is: Public Service Ombudsman for Wales. 1 Ffordd yr Hen Gae, Pencoed, Bridgend, CF35 5LJ. 0845 6010987 (calls charged at ... WebBridgend Council dealt with more than 400 complaints during 2024-21 according to a report for the council’s Governance & Audit Committee ( pdf ). Of 370 informal … edinburgh self catering cottages

Noise Pollution - Shared Regulatory Services

WebAug 2, 2024 · The inspection report said there were concerns with Bridgend's Information Advice and Assistance (IAA) service and its ability to protect and promote the wellbeing of vulnerable children and... WebPlease contact the Data Protection Officer, Legal and Regulatory Services, Bridgend County Borough Council, Civic Offices, Angel Street, Bridgend CF31 4WB, tel: 01656 643565 or [email protected] Complaints Officers can advise on the type and scope of complaints they can consider. We have a separate policy for Social Services complaints. connect laptop to modem via usbWebComplaints Unit, PO Box 1, Conwy, LL30 9GN Phone: 01492 576070 (calls to this number will be recorded) Email: [email protected] Please note: Not all complaints can be dealt with through... connect laptop to modem with usb cable

"WebBRIDGEND COUNTY BOROUGH COUNCIL SOCIAL SERVICES REPRESENTATIONS AND COMPLAINTS ANNUAL REPORT 2024 / 2024 October 2024. Page 2 of 17 ... social services may make a complaint. The purpose of this report is to provide a review and statistical analysis of the complaints, comments and compliments ... " - Bridgend council social services complaints

Bridgend council social services complaints

Adult social care - Bridgend CBC - Bridgend County Borough

WebMar 10, 2024 · One council manager suggestions staff should be listening more to parents whoever complain Webcomplaints by service area is set out below. Council Tax 1 Highways 1 Housing 3 Planning 1 School Transport 1 Social Services 5 Total: 12 57 41 16 0 0 10 20 30 40 50 60 No. of Complaints No. response issued within 20 working days No. provided with extension No. remaining outstanding Stage 2 complaints

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WebWe have legal powers to look into complaints about public services and independent care providers in Wales. We also investigate complaints that local government councillors have breached their authority’s code of … WebMaking a Complaint Please tell us about your complaint Due to technical issues our online complaint form is currently unavailable for submission. You will still be able to download and complete a complaint form (see links below). You can email the completed form (s) to [email protected] or You can post a printed copy of the completed form (s) to

WebBRIDGEND COUNTY BOROUGH COUNCIL SOCIAL SERVICES REPRESENTATIONS AND COMPLAINTS ANNUAL REPORT 2024 / 2024 August 2024. Page 2 of 16 SOCIAL SERVICES REPRESENTATIONS AND COMPLAINTS 2024/19 CONTENTS 1. Introduction 2. Summary of the complaints procedure 3. The Public Services Ombudsman for …

WebApr 13, 2024 · Dear Bridgend County Borough Council, Please pass this on to the person who conducts Freedom of Information reviews. I am writing to request an internal review of Bridgend County Borough Council's handling of my FOI request 'Environmental information relating to any concerns raised about the location of Traveller sites in hazardous or … WebMar 19, 2024 · (1) How many complaints have been made to Bridgend country Council regarding Children's Services from September 2015 to 2024. Regarding unsubstantiated allegations made against parents- grandparents -- paternal- maternal by Children's Services. In Section 7 reports and used in Family court proceedings with no factual …

WebSep 14, 2024 · In addition, the Ombudsman’s investigation found that the Council, when responding to Ms F’s original complaint, failed to adhere to guidance about handling complaints related to social services. He said that the investigation of Ms F’s initial complaint had not been balanced and gave the impression of “partiality”.

WebJul 9, 2024 · Ms X complained about a number of aspects of her Social Services complaint to the Council relating to her and her mother, Mrs Y. Despite a number of her complaints being upheld by the Stage 2 Investigation’s Independent Investigator, Ms X remained dissatisfied with the outcome of the investigation and the Council’s response to it. connect laptop to lg monitorWebMaking a comment, complaint or compliment about Social Services. Social Services aims to provide quality services to the public of the City and County of Swansea. There may however, be times when things go wrong and a service user or someone sufficiently concerned with their welfare, may wish to complain. edinburgh seo course shake digitalWebThe Corporate Director – Social Services and Wellbeing presented a report, the purpose of which, was to present to Cabinet the 2024/20 Annual Report on social services representations and complaints procedures as required by Welsh Government guidance. The Annual Report was attached at Appendix 1 to the main report. edinburgh self storeWebInformation on how to access Mental Health Services for adults in Bridgend County Borough Social services complaints Make a complaint about social services. Community Independence... edinburgh sensory teamWebVale of Glamorgan County Council’s children and young people’s services and adult services evaluation report has been published The inspection took place in January 2024 5 April 2024 News Providers of adult and children’s services can start submitting their Annual Return The deadline for submission is 26 May 2024 3 April 2024 News edinburgh semple streetWebBRIDGEND COUNTY BOROUGH COUNCIL MONITORING REPORT – COMPLAINTS, FREEDOM OF INFORMATION AND DATA ... Corporate or a Social Services complaint. 3 3.4 For the period from 1 January to 31 December 2024, the number of formal ... Children's Social Services 4 Council Tax 3 Education 7 Highways including Land Drainage 6 … edinburgh sensors x149WebDec 1, 2024 · Bridgend County Borough Council. Mr X complained about the Council’s failure to deal with his request for assistance in addressing the problems caused by his neighbour’s boundary trees. The Ombudsman found that the Council had passed Mr X’s enquiry onto a neighbouring local authority in error, which then did not take any action as … edinburgh senior bus pass